Maintenance & housekeeping
Housekeeping and maintenance are where most villas slowly degrade out of view. We run both as one operation, with a 42-point checklist after every stay and a vetted vendor bench that picks up the phone before the guest does.
Why most owners get stuck
Most owners discover their housekeeping is failing through a one-star review about hair in the bath. Most owners discover their maintenance is failing when the pool pump dies on a fully-booked weekend.
A villa is a depreciating asset the second it stops being maintained. An hour of preventive work in February saves a five-night refund in July, and the algorithm never forgives a string of bad reviews.
Three things we own end-to-end
Each piece is a real operating muscle, not a checkbox. A named lead is accountable for the outcome, and the report you read every month.
42-point turnover checklist
Every changeover follows a written checklist with photographic QA. Linen counts, amenities, plug sockets, drains, smoke detectors, all signed off before the next arrival.
Preventive maintenance schedule
Pool, AC, generator, water filtration, and pest control on a calendar, not a panic call. We catch the failures the guest never sees.
Vetted vendor bench
Plumbers, electricians, AC techs, garden, and pool services, all on retainer at fixed rates. No 3am scramble, no 'tomorrow lah' surprises.
From signed agreement to first measurable result
Roughly four to six weeks, depending on the state of the listing today and how fast we can shoot the property.
Audit and baseline
We audit the villa with a 200-point property report, list every defect with a photo, and recommend a three-month catch-up plan with itemised costs.
Onboard housekeeping
We train your existing team (or place ours) on the 42-point standard. Linen, amenities, and product list are reset to hotel-grade.
Schedule preventive work
AC service, pool chemistry, pest control, and structural inspections move on to a written calendar with a single point of accountability.
Run and QA
Every turnover ends with a signed photo report. Every preventive job is logged and sent to you with the monthly statement.
Full-service partnership
Tailored to your portfolio size · From 18% of net revenue
- Named operations lead and direct WhatsApp line
- All marketplace listings, syncing, and a direct-booking site
- Dynamic pricing with weekly revenue review
- 24/7 in-villa guest care and housekeeping coordination
- Monthly PDF report with receipts on the 5th of every month
- No setup fee, no exclusivity term, 60-day off-ramp
My villa stopped feeling tired after two months with Saka. The QA photos arriving with every changeover are honestly the most reassuring thing about owning property four flights away.
Owners ask, before they sign
The five we hear the most for this specific service. The full FAQ is on its own page.
You may also need
Full-service management
We run the entire villa operation end to end: listings, pricing, guests, staff, maintenance, and accounting. Hand it over once and step out.
Full-service management
Compliance & permits
Pondok Wisata short-stay licence, monthly PB1 hotel tax, building inspections, and the paperwork foreign owners get bitten by, handled with licensed locals.
Compliance & permitsHand us this piece. We will run it.
Tell us about your villa and what you would like us to take off your plate. Free yield audit and a scoped recommendation, back inside one business day.
No commitment · Free villa audit · Reply within 1 business day